Privacy Policy

• Contact details: name, email, phone, and mailing address.
• Identification: driver's license number, date of birth, and issuing state.
• Payment information: card details handled by our payment processor (we do not store full card numbers on our servers).
• Reservation data: pickup and return locations, dates, vehicle selected, and add-ons.
• Vehicle telematics: GPS location, mileage, and diagnostic data from vehicles equipped with connected systems.
• Communications: messages and call records exchanged with our team.
• Website usage: IP address, browser type, pages viewed, and referring URL collected via standard analytics.

• Process reservations, deposits, payments, and refunds.
• Verify identity, eligibility, and driving history.
• Operate, maintain, and locate vehicles, including in the event of theft or unauthorized use.
• Communicate about your booking, including reminders and service updates.
• Improve our website, vehicles, and customer service.
• Comply with legal obligations and enforce the rental agreement.

We share information only with parties needed to provide the service: our payment processor, insurance carriers, telematics providers, background-check services, toll authorities, and law enforcement when legally required. We do not sell personal information.

Our website uses cookies and similar technologies for essential site functionality and aggregated analytics. You can disable cookies in your browser, but some features may not work correctly.

We retain reservation and payment records for at least 7 years to meet tax, insurance, and legal requirements. Marketing and analytics data is retained only as long as needed for the purpose collected.

You may request a copy of the personal information we hold about you, ask us to correct inaccuracies, or request deletion subject to our legal retention obligations. Email takeoffrentalsllc@gmail.com and we will respond within 30 days.

We use industry-standard technical and organizational safeguards to protect your information. No system is perfectly secure, but we work to prevent unauthorized access and notify affected customers if a breach occurs.

TakeOff services are not directed to anyone under 18. We do not knowingly collect personal information from children.

We may update this policy as our service evolves. Material changes will be posted on this page with a new "last updated" date.

Questions about privacy? Email takeoffrentalsllc@gmail.com or call (864) 747-8639.