Security Deposit

A standard refundable deposit of $500 is placed on your credit or debit card at pickup. Premium vehicles may require a higher hold; the exact amount is shown at checkout before you confirm the reservation.

The deposit is a pre-authorization hold, not a charge. The funds are reserved on your card but do not move to TakeOff unless deductions are taken at return. The hold may appear as a pending transaction on your statement.

After a clean return with no incidents, the hold is released within 1–3 business days. Depending on your bank, the funds may take an additional 5–10 business days to become available. Debit card holds typically take longer than credit card holds to release.

• Damage to the vehicle interior or exterior beyond normal wear.
• Cleaning fees for excessive dirt, smoke, or pet damage.
• Refueling at $9/gallon if the vehicle is returned below the pickup fuel level.
• Tolls, parking citations, and traffic tickets routed to TakeOff.
• Late return fees beyond the 30-minute grace period.
• Lost keys, fobs, or accessories.

If repair costs exceed the deposit, the difference is billed to the card on file. We provide an itemized invoice with photos and repair estimates before any additional charge.

We accept major credit cards (Visa, Mastercard, American Express, Discover). Debit cards are accepted with a valid driver's license and proof of return travel.